The Price is Right - But Is Your Estate Agent?

3rd March 2025

The Price is Right - But Is Your Estate Agent?

If there is one single rule that applies to any business it is that the amount someone will pay for something is simply what they think it is worth.

If you've ever tried to sell an item on Ebay that you've read is worth a particular sum, you might find yourself disappointed when no one will buy at that price. The same is true when it comes to selling your home.

That's why getting the price right when your property first goes onto the market is the key to a successful sale.

Stale properties

It stands to reason that when your home first goes live 'on the market' it's the best chance to achieve a quick sale. When they find the home they want potential buyers know that they need to move quickly to get an offer accepted.

That's a great position for a seller to be in, but it will only happen if the market valuation is attractive to the pool of buyers at that particular time. 

If you overprice you risk missing out on this 'new on the market' advantage. That leads to your property becoming what we call 'stale', because many of the buyers who should be interested in it have already rejected it as an option. 

Going down

When something doesn't sell at a given price it's often reduced in the hope that buyers will find it more appealing.

That's okay if you're a shop owner who still has a significant profit margin baked in, but if you are a home owner and have made plans to buy somewhere else based on your estate agent's valuation, you might then find yourself in a tricky situation. 

According to property analytics firm TwentyEA, almost one million homes for sale across the country had their prices reduced during 2024. 

For us this doesn't point towards buyers being overly picky because there will always be people who want to buy a new home. What it does mean is that many estate agents are simply giving sellers the wrong advice. 

The right price

When you decide to sell your home you should get a few opinions from different estate agents. As well as giving you the chance to 'size them up' and see if you would trust them to sell your home, it will also usually lead to a range of different figures being put forward as the 'asking price'. 

Here's an unpleasant truth - some agents will inflate that figure just because they need your business. Why do they need to do this? Because they don't sell enough homes to be successful! 

A trustworthy agent who has expert knowledge of your area will give you an honest figure, even if it's not one you particularly wanted to hear. 

Many factors come into play, which is why we give you a full'market appraisal' rather than a simple off the cuff 'valuation'. 

Facts and figures

In 2025 we achieved 98.76% of our sales final asking prices. We sold properties worth over  £27 million and Rightmove data shows that we were first out of 120 estate agent offices for Sales Agreed* with 23.94% more than the second placed agent. Those figures tell one something - we know what we're doing and we get the price right!

Maslen Estate Agents has again been recognised as one of the top 500 UK estate agencies by The Best Estate Agent Guide for 2025 and we're also proud to have received over 400 Google reviews with an impressive average score of 4.9.

It all shows that customer care means everything to us. As a modern estate agency covering all of Brighton and Hove from our central office located on Lewes Road, we are the best performing agent in all BN2 postcodes and we extend that approach across the entire city. 

If you'd like to find out why so many people trust us to sell their home in Brighton and Hove call 01273 677 001, email [email protected] or pop in and see us face to face at our Lewes Road office.


*Rightmove data, year on year Nov 2025 covering postcodes BN1 1 BN1 2 BN1 3 BN1 4 BN1 5 BN1 7 BN2 0 BN2 3 BN2 4 BN2 5 BN2 6 BN2 9

Testimonials

  • I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.

    Mrs Porter Brighton

  • You are the best estate agent I have ever dealt with and we will be recommending you to anyone moving!

    Hazel Young Hove

  • Donna was our vendors sales progressor. We cou...

    Allan Da Silva Brighton

  • In my situation, moving the sale of my home to Maslen Estate Agents really was a case of third time lucky!

    Lise Henderson Hove

  • Excellent Service from start to finish.

    Mr T Mole Hove

  • Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!

    Mr Witten Brighton

  • You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.

    Mrs Parkin Brighton

  • All staff extremely helpful and polite. They made our move very smooth and less stressful.

    Mr & Mrs Gosling Woodingdean

  • The best estate agents we have ever used. Friendly, efficient and above all truthful! You are in danger of giving estate agents a good name!

    Jacquie Ellis-Jones Shoreham

  • Very, very happy we chose you, felt right from the start! Thank you!

    Miss Blackadder Hove

  • Very pleased with the experience. I would definitely recommend you and use you again.

    Ms D Edmonds Brighton

  • Thank you for your service, I would (and have) recommended you to my friends.

    Liz Dean Brighton

  • Several leagues above any other estate agent I have had contact with. Kept fully informed every step of the way.

    Paul Cade Haywards Heath

  • Your advice, support and understanding whilst dealing with the property were invaluable, making everything so easy.

    Janine Suttner Brighton

  • All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale. 

    Mr Johnson Brighton

  • I found everyone helpful, positive and courteous.

    Jean Wooldridge Evesham

  • From start to finish the sale was dealt with in a thoroughly professional manner.  

    Mr Gibbs Brighton

  • Thank you for everything!

    Ms Tucker Brighton

  • From first valuation to completion day the Mas...

    Sam Brighton

  • A completely painless experience from start to finish. Thank you.

    Mr Woolven & Mrs Bessant-Woolven Brighton

  • Very polite, good communication, excellent service.

    Alicia Van der Sluis Surrey

  • Best Agents in Brighton.

    Mrs Field Brighton

  • I found the service to be courteous, friendly and efficient.

    Mr Upton Brighton

  • Superb service as usual, I would always recommend you.

    Ms S Hike Brighton

  • Delighted with the service provided. Very professional and skilful.

    Nicky Conlan Hove

  • The team provided the best service I have ever received from an estate agent. I would not hesitate to recommend them to anyone.

    Nicki Myers Woodingdean

  • All the staff were professional, cheerful and supportive throughout the long process.

    Mr R Turner Shoreham

  • Excellent communication and advice throughout. It felt very reassuring to be in good hands.

    Mrs Brooker Brighton

  • Very thorough & very informative.

    Mr Michnowicz Brighton

  • The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!

    Mrs Lincoln Brighton

  • Best Estate Agents ever experienced - professional, approachable, competent and exemplary. 

    Mr & Mrs Guest Brighton

  • Very professional and friendly. The only estate agents I would trust and recommend.

    Jean Hurley Brighton

  • Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...

    Mr Lavender Brighton

  • I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...

    Mr & Mrs Heer Brighton

  • An efficient, professional and friendly service. Helpful and a pleasure to do business with.

    Mr Beddington Brighton

  • Good team. Straightforward. No nonsense.

    Mr Standing Brighton

  • Had a great experience with the purchase of ou...

    jennifer Willson Brighton

  • Thanks for all your help and assistance. Very friendly and professional service.

    Lisa Downary Brighton

  • Sold within 2 weeks for asking price "excellent!"

    Mr Grundy Hove

  • I would recommend Maslen to anyone. 

    Mrs Tripp Brighton

  • The staff were very helpful, an excellent service. I would recommend you to others.

    Miss Hockly Brighton

  • Please thank Paul at Lewes Road - Excellent service. 

    Mr & Mrs Nuthall Brighton

  • Maslen's were amazing estate agents. Through,...

    Sarah Goodfellow Brighton

  • Estate agents generally have bad reputations b...

    Dan Harris Brighton

  • A very committed team who made the sale process very easy.

    Ms Rees Brighton

  • Thank you Maslens, you were all excellent!

    Miss Jasper Brighton

  • Donna was such a friendly and helpful support...

    Victoria Lander Brighton

  • Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!

    Mr Brown Brighton

  • Really pleased with the service and will definitely recommend to others.

    Ruth Kendall Brighton

  • Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.

    Ms Longley Brighton

  • Very comprehensive and professional. Nice people to work with and highly recommended. 

    Mr Alderton Brighton

  • Very impressed with the efficient and friendly service, the staff were a pleasure to deal with. 

    Mr & Mrs Gill Brighton

  • Excellent service as always

    Mr Field Brighton

  • In what could have been a very stressful situation it has been a pleasure dealing with you and I can’t speak highly enough of the service provided.

    Gill Frost Hove

  • Quality advice about when and how to sell, which was spot on. Thank you.

    Miss Coleman Brighton

  • First class service from a first class team.

    Mr & Mrs English Brighton

  • A really good experience.

    Mr Tibble Brighton

  • Paul was absolutely brilliant. 

    Mrs Tasker Brighton

  • Compared to your rivals, your service was excellent

    Ms McGrigor Brighton

  • This was the best experience I’ve ever had of estate agents. Professional, calm and understanding.

    Elinor James Hove

  • All very professional, kept updated throughout. Very pleased - Would recommend. 

    Mrs Hammond Brighton

  • Maslen made the selling of my flat as easy as...

    Victoria Bradley-Barnard Brighton

  • Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks. 

    Ms Greene Brighton

  • Maslen's were extremely helpful and profession...

    Bridget Allen Brighton

  • I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.

    Mrs Shepherd Brighton

  • The whole team were very committed from start to finish.

    Mr Pilgrim Brighton

  • First class service. Friendly and professional.

    Mr Thorne Brighton

  • Very helpful and patient team.

    Mrs Shea Brighton

  • As always, an excellent service. 

    Mr & Mrs Field Brighton

  • Everyone at Maslen's were amazing, from Sam's...

    William Slingsby Brighton

  • It was an amazing experience, everyone involved were fantastic. 

    Mr & Mrs Knight Brighton

  • These guys are the real deal, highly experienced, no nonsense, honest and by far and away the most reliable we have encountered. 

    Sarah Studd Hove

  • Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.

    Mr Field Brighton

  • We were delighted with the service received from all the staff with whom we had contact,

    Dr Crichton Brighton

  • It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...

    Mr McLagan Brighton

  • Thank you. We found all the staff knowledgeable and really pleasant to deal with. 

    Ms Ansloos Brighton

  • Thanks for an excellent service. 

    Mr King Brighton

  • The team worked very hard over a long period to ensure my sale went through - excellent service!

    Mr Patrick Brighton

  • Great service, always polite and friendly. Excellent contact and info all the way.

    Mr Wells Hove

  • Thank you to all the team at Maslen, especiall...

    Gabrielle Gardner Brighton

  • Already recommended you! Thank you.

    Mr Edwards Brighton

  • Maslen's were very good at keeping in touch an...

    Penny Ashby Brighton

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