A guide to selling your home

8th September 2016

Congratulations!  You have just accepted an offer on your home. Selling a property can be a daunting experience. This guide will help you through the process, from offer to completion. Confused by the jargon? Our ‘jargon buster’ guide will help.

Next step…solicitor

If you don’t have a solicitor in mind, talk to us about solicitors that we have worked with in the past.  We are happy to suggest some companies to you who are reputable and you can trust. It’s a good idea to talk to 2 or 3 to decide which one suits you best. Remember…don’t settle for the cheapest – this may cost you in the long run with extra work, added frustrations and possible delays. Reviews are a good way of seeing what the solicitors are really like.  

Once you have decided on your solicitor, you will need to formally instruct them to act for you. You will need to provide them with ID, sign their terms of business and pay some money upfront. They will not be able to start work until this is completed.

Initially you will have a number of forms to complete in relation to the property, this will cover any works you have had done, any rights of way and what you are leaving in the property in terms of fixtures and fittings. Now is the time to look out any guarantees and certificates in relation to alterations.

If you haven’t found a new home to move to, start looking and viewing now! Talk to us - we have four offices that cover the whole of Brighton & Hove and we also have links with some good agents in other parts of the UK.  

If you’re having trouble finding a property in Brighton & Hove and nothing suitable is on the market, again we can help by actively leaflet dropping in that area. Don’t feel under pressure as we would have already communicated your situation to your buyer and we will manage their expectations until you find your perfect new home.  

If you are moving into rented accommodation, you should now start viewing properties. It is very important that you don’t pay any deposits or sign any agreements until you have exchanged contracts, this will cause undue pressure and frustrations if your sale isn’t moving along quickly enough to meet your rental contract date.  

You will have to go through a process of financial qualifications and references, which could take up to two weeks.   It’s important to relay this to your solicitor and agent, as we will need to manage the rest of the chain to fit in with the required overlap.

There is usually about two weeks between exchange of contracts and completion, you may however need a little more time than this, particularly if you are moving a longer distance away.  

If you are selling a property on behalf of a relative, make a start on clearing the property. Don’t panic though, as the process will take around 12 weeks to complete, start researching house clearance and charities. Be wary of any possible valuables, seek out professionals for advice. If you don’t live close to the property, we offer a key holding service to enable clearance companies or tradespeople to attend the property.

The Sale   

If your buyers are getting a mortgage, the lender will need to carry out a mortgage valuation.  This is an important stage to the buying process, as this is where the lender will determine whether the property compares with the amount of loan that has been requested and the price they have agreed to pay.

It’s usual for the buyers to also want a more in depth survey. We will of course inform you of any requests for surveys and work with you to find the best time for these to go ahead. Should there be any issues raised from the survey, we will request evidence of this and work with you and the buyer to assess any problems, usually getting various quotes to determine the level of work needed (if any). We will continue to work for you in negotiating any costs for repairs or as a last resort, negotiating a new agreed sale price.  

Your buyer will have searches carried out on the property, this will determine any scheduled works and whether there are any issues that could affect the property. The forms you filled out earlier in the sale will be sent to the buyer’s solicitor, who will use these forms to raise any enquiries. Your solicitor may refer back to you on these enquiries. It is important that you answer these questions as best you can.  If you find them a bit confusing, we will be here to help guide you through them. 

Once all the searches are completed, the enquiries are satisfied, and the mortgage lender has issued the formal offer of a mortgage, we are ready to exchange contracts. This is the legally binding part – but don’t worry we will be talking to you every week and you will have a bit of notice to sort out dates that work best for you and the chain. We will play an active part in this stage.

You will need to check with your removal company on the availability of the dates – this can’t be finalised until after exchange of contracts, where usually you will be required to pay the deposit. Your buyer will transfer their deposit for the purchase to their solicitor, typically 10% of the purchase price.

The solicitors will then exchange contracts and set the completion date.  Our invoice will be sent to the solicitor at this stage and your solicitor will work out where all of the monies are to go. They will organise to pay off any loans/mortgages and they will settle their own account.  Any funds that are needed for your onward purchase will be transferred to your seller’s solicitor along with any mortgage needed. If you are not purchasing onwards, you will have given your solicitor bank details for the money to be sent to.

It is likely that your buyers will want to re-visit the property during the sale. We will inform you of any requested visits and we will attend all visits to the property just like any viewing.  

Who should you notify you are moving ?

We will send you a countdown to moving guide mid-way through the sale– this will include a checklist of everyone you may need to contact.  If you feel you need this earlier than scheduled, please ask us for a copy.

Who insures the property between exchange and completion ?

The buyer will almost certainly be responsible for the buildings insurance for the period between exchange and completion. You should make sure the contracts state who has to arrange this. You must also keep your own building insurance in place until completion.

What happens on completion day?

We will be in contact with you before and on completion day itself, we will arrange what will happen with the hand over of any keys - this is usually around lunchtime. We will remind you about reading your meters and talk to you about re directing your post.

You will have an agreed time to vacate the property and you will have agreed to leave it clean and tidy and free from rubbish. We will phone you as soon as the sale is complete and find out when you are intending to leave the property, we will then arrange with your buyers to collect the keys from our office so that they are able to arrive after you have left ensuring that the process runs as smoothly and as stress free as possible.   s into what we are today: Brighton's leading independent estate agent.

Testimonials

  • Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks. 

    Ms Greene Brighton

  • The best estate agents we have ever used. Friendly, efficient and above all truthful! You are in danger of giving estate agents a good name!

    Jacquie Ellis-Jones Shoreham

  • Thank you. We found all the staff knowledgeable and really pleasant to deal with. 

    Ms Ansloos Brighton

  • I would recommend Maslen to anyone. 

    Mrs Tripp Brighton

  • Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.

    Mr Field Brighton

  • The whole team were very committed from start to finish.

    Mr Pilgrim Brighton

  • I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...

    Mr & Mrs Heer Brighton

  • A very committed team who made the sale process very easy.

    Ms Rees Brighton

  • From start to finish the sale was dealt with in a thoroughly professional manner.  

    Mr Gibbs Brighton

  • As always, an excellent service. 

    Mr & Mrs Field Brighton

  • The staff were very helpful, an excellent service. I would recommend you to others.

    Miss Hockly Brighton

  • Delighted with the service provided. Very professional and skilful.

    Nicky Conlan Hove

  • Sold within 2 weeks for asking price "excellent!"

    Mr Grundy Hove

  • Great service, always polite and friendly. Excellent contact and info all the way.

    Mr Wells Hove

  • All staff extremely helpful and polite. They made our move very smooth and less stressful.

    Mr & Mrs Gosling Woodingdean

  • Thank you Maslens, you were all excellent!

    Miss Jasper Brighton

  • You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.

    Mrs Parkin Brighton

  • Very, very happy we chose you, felt right from the start! Thank you!

    Miss Blackadder Hove

  • You are the best estate agent I have ever dealt with and we will be recommending you to anyone moving!

    Hazel Young Hove

  • I found the service to be courteous, friendly and efficient.

    Mr Upton Brighton

  • Excellent Service from start to finish.

    Mr T Mole Hove

  • Maslen's were extremely helpful and profession...

    Bridget Allen Brighton

  • Excellent communication and advice throughout. It felt very reassuring to be in good hands.

    Mrs Brooker Brighton

  • The team provided the best service I have ever received from an estate agent. I would not hesitate to recommend them to anyone.

    Nicki Myers Woodingdean

  • All the staff were professional, cheerful and supportive throughout the long process.

    Mr R Turner Shoreham

  • A really good experience.

    Mr Tibble Brighton

  • Everyone at Maslen's were amazing, from Sam's...

    William Slingsby Brighton

  • This was the best experience I’ve ever had of estate agents. Professional, calm and understanding.

    Elinor James Hove

  • Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.

    Ms Longley Brighton

  • Several leagues above any other estate agent I have had contact with. Kept fully informed every step of the way.

    Paul Cade Haywards Heath

  • Paul was absolutely brilliant. 

    Mrs Tasker Brighton

  • All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale. 

    Mr Johnson Brighton

  • Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...

    Mr Lavender Brighton

  • Really pleased with the service and will definitely recommend to others.

    Ruth Kendall Brighton

  • I found everyone helpful, positive and courteous.

    Jean Wooldridge Evesham

  • Superb service as usual, I would always recommend you.

    Ms S Hike Brighton

  • Quality advice about when and how to sell, which was spot on. Thank you.

    Miss Coleman Brighton

  • We were delighted with the service received from all the staff with whom we had contact,

    Dr Crichton Brighton

  • First class service from a first class team.

    Mr & Mrs English Brighton

  • An efficient, professional and friendly service. Helpful and a pleasure to do business with.

    Mr Beddington Brighton

  • Thanks for all your help and assistance. Very friendly and professional service.

    Lisa Downary Brighton

  • Very thorough & very informative.

    Mr Michnowicz Brighton

  • A completely painless experience from start to finish. Thank you.

    Mr Woolven & Mrs Bessant-Woolven Brighton

  • The team worked very hard over a long period to ensure my sale went through - excellent service!

    Mr Patrick Brighton

  • Best Agents in Brighton.

    Mrs Field Brighton

  • Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!

    Mr Brown Brighton

  • Maslen's were amazing estate agents. Through,...

    Sarah Goodfellow Brighton

  • These guys are the real deal, highly experienced, no nonsense, honest and by far and away the most reliable we have encountered. 

    Sarah Studd Hove

  • Maslen made the selling of my flat as easy as...

    Victoria Bradley-Barnard Brighton

  • Very helpful and patient team.

    Mrs Shea Brighton

  • Estate agents generally have bad reputations b...

    Dan Harris Brighton

  • First class service. Friendly and professional.

    Mr Thorne Brighton

  • In what could have been a very stressful situation it has been a pleasure dealing with you and I can’t speak highly enough of the service provided.

    Gill Frost Hove

  • Had a great experience with the purchase of ou...

    jennifer Willson Brighton

  • Thank you for your service, I would (and have) recommended you to my friends.

    Liz Dean Brighton

  • Already recommended you! Thank you.

    Mr Edwards Brighton

  • It was an amazing experience, everyone involved were fantastic. 

    Mr & Mrs Knight Brighton

  • In my situation, moving the sale of my home to Maslen Estate Agents really was a case of third time lucky!

    Lise Henderson Hove

  • Your advice, support and understanding whilst dealing with the property were invaluable, making everything so easy.

    Janine Suttner Brighton

  • From first valuation to completion day the Mas...

    Sam Brighton

  • Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!

    Mr Witten Brighton

  • Please thank Paul at Lewes Road - Excellent service. 

    Mr & Mrs Nuthall Brighton

  • Maslen's were very good at keeping in touch an...

    Penny Ashby Brighton

  • Donna was such a friendly and helpful support...

    Victoria Lander Brighton

  • It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...

    Mr McLagan Brighton

  • I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.

    Mrs Shepherd Brighton

  • Thank you for everything!

    Ms Tucker Brighton

  • Very professional and friendly. The only estate agents I would trust and recommend.

    Jean Hurley Brighton

  • Excellent service as always

    Mr Field Brighton

  • Compared to your rivals, your service was excellent

    Ms McGrigor Brighton

  • Best Estate Agents ever experienced - professional, approachable, competent and exemplary. 

    Mr & Mrs Guest Brighton

  • I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.

    Mrs Porter Brighton

  • Very polite, good communication, excellent service.

    Alicia Van der Sluis Surrey

  • Good team. Straightforward. No nonsense.

    Mr Standing Brighton

  • All very professional, kept updated throughout. Very pleased - Would recommend. 

    Mrs Hammond Brighton

  • Very comprehensive and professional. Nice people to work with and highly recommended. 

    Mr Alderton Brighton

  • Thank you to all the team at Maslen, especiall...

    Gabrielle Gardner Brighton

  • Donna was our vendors sales progressor. We cou...

    Allan Da Silva Brighton

  • Thanks for an excellent service. 

    Mr King Brighton

  • Very impressed with the efficient and friendly service, the staff were a pleasure to deal with. 

    Mr & Mrs Gill Brighton

  • The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!

    Mrs Lincoln Brighton

  • Very pleased with the experience. I would definitely recommend you and use you again.

    Ms D Edmonds Brighton

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