6th September 2016
Buying a property can be a daunting experience. This guide will help you through the process, from offer to completion. Confused by the jargon? Check out our ‘jargon buster’ guide.
Be wary of using the cheapest solicitor that you can find…often there is a reason that they are so cheap and this can add to frustrations and delays further down the line. Ask us for advice on solicitors, we can suggest a variety of solicitors to suit your needs, and your budget!
The sale can now begin. Your solicitor will not be able to start working on your behalf until you formally instruct them, provide them with ID, sign their terms of business and pay some money up front. You will need to pay for searches, which is an important step in the buying process – these should be around £300 - £400.
You will need to meet with your mortgage advisor or bank to start the financial process. Should you wish to meet with our own independent mortgage consultant this can be arranged. The service is free and Graham Griffin is able to access the whole of the market, potentially saving you a lot of money.
Your chosen mortgage provider will organise a mortgage valuation of the property, this is to ensure the property compares with the amount of loan you have requested and the price you have agreed to pay. They will contact us directly to organise this.
You can also request a more in-depth survey of the property, which you can either organise through your lender or with an independent surveyor, please ask us for any suggestions. At this point, you need to ensure your deposit is accessible and you are aware of any time limits on the release of funds.
If it’s coming as a gift, you will need to obtain a letter to confirm this from the source of the gift.
This can vary greatly, depending on the number of parties in the chain and the positions of the buyers and sellers in that chain. Generally, with a fairly straight forward sale, it can be completed in around 12 weeks.
None of these timings can be guaranteed and will depend entirely on the circumstances of all involved. We will update you weekly on this process and you will always be able to contact us should you have any questions. Start to do some research into removal companies, check out available dates and costs. Towards the end of the buying process, you will make a provisional date for moving in and firm this up once you have exchanged.
If you would like to re-visit your new home for measuring up or to show excited family members, we can arrange the viewing for you. Generally, buyers will want to visit once or twice during the process.
Who insures the property between exchange and completion
The buyer will almost certainly be responsible for the buildings insurance for the period between exchange and completion. You should make sure that the contracts state who has to arrange this.
Once all of the searches have been completed, the legal enquiries have been satisfied and you are happy there are no works planned or existing issues that could affect the property, you will be in a position to exchange contracts.
You will need to make sure that your deposit it transferred, so talk to your solicitor to make arrangements for this. Your solicitor will check how long your mortgage company needs to transfer the mortgage funds, this will determine the length of time between exchange of contracts and completion.
If the sellers are going in or out of a rented property, usually an overlap of about 2 weeks is enough time. If you are leaving rented accommodation, it is strongly recommended that you do not give notice until you have exchanged contracts.
Once you exchange contracts on the sale or purchase, it is legally binding. Don’t worry though, you will be fully informed of the impending exchange and will have time to work out the best dates, we will speak with everyone involved to make sure that we all agree on a completion date. We will go over the planned completion day before the actual moving day and be in regular contact on the day.
The day has arrived! You are ready to move into your new home.
We will contact you as soon as we know that the money has been transferred (this is usually around lunchtime) and the solicitor has called us to let us know that we can hand over the keys. You can make your way to our office, where we can hand them over to you.
All very professional, kept updated throughout. Very pleased - Would recommend.
Mrs Hammond Hove
A really good experience.
Mr Tibble Lewes Road
Our local office manager, Sharon Wareham was warm and friendly and kept us up to date at all times.
Mr Hope The Brow
Sharon, Harvey and James were all excellent - very professional. Totally opposite to what I have experienced with other agents. Maslen have restore...
Ms Lyons Woodingdean
Best Agents in Brighton.
Mrs Field Tarner Road
Thanks for an excellent service.
Mr King Hove
I would recommend Maslen to anyone.
Mrs Tripp Woodingdean
An efficient, professional and friendly service. Helpful and a pleasure to do business with.
Mr Beddington Brading Road
The staff were very helpful, an excellent service. I would recommend you to others.
Miss Hockly Fiveways
All the staff I dealt with were excellent. Sharon worked really hard to complete the sale.
Mrs Bent Falmer Gardens
Compared to your rivals, your service was excellent
Ms McGrigor Milner Road
Great service, always polite and friendly. Excellent contact and info all the way.
Mr Wells Bishops Road
Paula's role was brilliant. Having someone office based and available was so appreciated and her promptness an impressive service - every Estate Agent...
Ms Wynn-Jones Baxter Street
It was an amazing experience, everyone involved were fantastic.
Mr & Mrs Knight Woodingdean
Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...
Mr Lavender Fiveways
Please thank Paula at Lewes Road - Excellent service.
Mr & Mrs Nuthall Lewes Road
Superb service as usual, I would always recommend you.
Ms S Hike Blackthorn Close
A very committed team who made the sale process very easy.
Ms Rees Ticehurst Road
Extremely efficient. Nick and Paula are excellent. The weekly phone calls were much appreciated.
Ms Gray Lewes Road
Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.
Ms Longley Kingsbury Street
Good team. Straightforward. No nonsense.
Mr Standing Newmarket Road
Sharon was excellent, she kept us informed at all stages and was a really calming objective influence in the process.
Ms Frederick Channel View Road
Thank you. We found all the staff knowledgeable and really pleasant to deal with.
Ms Ansloos Lewes Road
Harvey was helpful and easily reachable at the beginning of the process and Sharon kept us informed and was always happy to help.
Ms Murch & Ms Mapa Ticehurst Road
Hugely impressed with Ben & his team.
Mrs Mead Upper Lewes Road
Excellent service from the Lewes Road branch. Martin Timms secured a quick sale & at a good price & Paula Carter worked really hard to secure...
Ms Schulte Bear Road
Best Estate Agents ever experienced - professional, approachable, competent and exemplary.
Mr & Mrs Guest Riley Road
Many thanks to Nick. It was an easy process thanks to you! I'm extremely satisfied with how the sale went, great job.
Ms Mayanobe Aymer Road
Very good service and communication. Paula was excellent.
Mr & Mrs Scarboro 1 Pevensey Road
Sharon and her team could not have done more in what was a difficult sale.
Ms Daly Woodingdean
Brilliant. Well done to Sharon and the Woodingdean team.
Ms Curtis The Ridgway
We were very pleased with services provided by the Fiveways office.
Mr & Mrs Sawyer Shaftesbury Road
You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.
Mrs Parkin Fiveways
I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...
Mr & Mrs Heer Lewes Road
A very positive experience - I had most contact with the Fiveways office and they were so friendly and helpful.
Ms A King Balfour Road
All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale.
Mr Johnson Fiveways
Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.
Mr Field Mafeking Road
Thank you Maslens, you were all excellent!
Miss Jasper Taunton Road
Very helpful and patient team.
Mrs Shea Selborne Place
Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!
Mr Witten Lewes Road
A completely painless experience from start to finish. Thank you.
Mr Woolven & Mrs Bessant-Woolven Lewes Road
Very impressed with the efficient and friendly service, the staff were a pleasure to deal with.
Mr & Mrs Gill Lewes Road
Thanks David, all very professional.
Mrs Flowers Foxdown Road
I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.
Mrs Shepherd Hertford Road
Nick and Paula are total stars! They were incredibly supportive and present throughout. Thank you!
Miss O'Haire Hove
Ben and Paula were calm and reassuring throughout a very difficult process!
Ms Easterbrook Bear Road
Excellent service as always
Mr Field Ringmer Road
Paul was absolutely brilliant.
Mrs Tasker Fiveways
Maslens as a whole were really friendly and professional. I have to thank and congratulate Paula Carter for being superb at her job and exceeding m...
Ms Warren Hove
As always, an excellent service.
Mr & Mrs Field Lewes Road
The whole team were excellent, each one of them felt like family. Sharon had a lot of sorting to do at times but coped very well, a true profession...
Mr Vernon Woodingdean
Thank you Paul and Archie, you gave an excellent service, as well as Kelly. I look forward to working with you again.
Mr White Fiveways
A good team at Woodingdean helped us through a stressful time.
Mr & Mrs Penton Sycamore Close
Excellent Service from start to finish.
Mr T Mole Cromwell Road
It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...
Mr McLagan Lewes Road
I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.
Mrs Porter Taunton Road
Very impressive - professional and friendly, both Martin Timms and Paula Carter were excellent at keeping in contact with sensible advice based on...
Mrs O'Connor Hove
Paula is amazing!
Ms Aspnall Gladstone Place
Cannot express our appreciation enough of all the efforts made by the Woodingdean team - they were fantastic.
Mr John Mogridge Woodingdean
We were very impressed with the Nick from start to finish.
Mr & Mrs Smith Lewes Road
The Woodingdean team were very friendly and approachable.
Mrs Palmer Pitt Gardens
From start to finish the sale was dealt with in a thoroughly professional manner.
Mr Gibbs Lewes Road
Very comprehensive and professional. Nice people to work with and highly recommended.
Mr Alderton Ladysmith Road
The team worked very hard over a long period to ensure my sale went through - excellent service!
Mr Patrick Gladstone Terrace
Very pleased with the service. Many thanks to Sharon and the boys!
Mr Flynn Woodingdean
The whole team were very committed from start to finish.
Mr Pilgrim Lewes Road
Very impressed with all dealings with Maslen. Paula Carter was in particular very knowledgeable and helpful.
Mr McBlane Hove
Sharon was excellent - kept us well informed, thank you so much!
Ms Waters Cowley Drive
Ben was particularly enthusiastic and helpful. Martin, Paula, Sam and Will are all hard workers.
Ms Goodey Franklin Road
Very professional service. Thank you!
Miss New & Mr Jackson Buller Road
The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!
Mrs Lincoln Hove
Outstanding service from Sharon. James is an asset to Maslens & Harvey was so helpful and polite.
Ms Cianchetta Selhurst Road
Thank you for everything!
Ms Tucker Willow Close
Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!
Mr Brown Titian Road
Excellent communication and advice throughout. It felt very reassuring to be in good hands.
Mrs Brooker Buller Road
First class service. Friendly and professional.
Mr Thorne The Avenue
I found the service to be courteous, friendly and efficient.
Mr Upton Buller Road
Very impressed with the service. Sharon Wareham works tirelessly, very professionally and is always there for advice.
Miss Matthews Kipling Avenue
Very pleased with the experience. I would definitely recommend you and use you again.
Ms D Edmonds Horton Road
In February 2016 I was looking to buy and sell very rapidly. Competition among buyers at the time was very high. Sharon @ the Woodingdean branch sh...
Ms Helen Lyons Woodingdean
We were delighted with the service received from all the staff with whom we had contact,
Dr Crichton The Ridgway
First class service from a first class team.
Mr & Mrs English The Ridgway
Already recommended you! Thank you.
Mr Edwards The Ridgway
Exceptional service throughout the process - should we decide to sell in the future we wouldn't hesitate to use your agency. You're a cut above the...
Ms Windels & Mr Barham Fiveways
Graham Griffin provided us, and continues to provide us, will all-round excellent advice. We trust his knowledge and expertise.
Mr Blackmore & Ms O'Sullivan Financial Services
Very, very happy we chose you, felt right from the start! Thank you!
Miss Blackadder Coniston Court, Holland Road
Sharon was amazing! She kept us up to date the whole way through the process. We cannot fault Sharon or the rest of her team.
Mr & Mrs Ashley Woodingdean
Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks.
Ms Greene Lewes Road
We cannot recommend Maslen's estate agents enough.
Many thanks to Paul, Donna, Janette and the...
Linda & Les Wigmore Close
Very thorough & very informative.
Mr Michnowicz Waldegrave Road
Sold within 2 weeks for asking price "excellent!"
Mr Grundy Bishops Road
Paula was fabulous and we felt really informed and supported.
Mr & Mrs Walker Lewes Road
Quality advice about when and how to sell, which was spot on. Thank you.
Miss Coleman Buller Road
Paula was absolutely amazing!
Mr & Mrs MacKay Lewes Road