A Guide to Avoiding Fall Throughs

6th September 2017

Home sellers can’t be faulted for breathing a huge sigh of relief once their house is under offer. After all, this means the stressful period of viewings has come to an end, and you’re one step closer to completion.

For 34% of sellers however, this is far from the end of the road. One in three house sales fall through before completion, due to surveying issues, failure to obtain a mortgage, breaks in chains, and last minute changes of heart.

A fall through is challenging on many levels, particularly when you’ve already made arrangements for your next move. A curtailed sale could also incur thousands of pounds in solicitors’ and surveyors’ fees.

While reasons for a sale not working out may differ, working with a trusted estate agent will ensure your property goes to the right buyer for the right price - and with a significantly lower chance of falling through.

Find the right estate agent

Your estate agent will act on your behalf throughout the sales process, negotiating with buyers’ solicitors, arranging necessary surveys, and offering advice all the way through to completion.

Check estate agents’ track records before committing to working with them. They need to be able to negotiate skillfully on your behalf to ensure a good price, as well as being attuned to any issues or doubts that may be raised throughout the sales process. You also need to trust your estate agents to keep you in the loop throughout negotiations, updating you on any likely delays and providing honest feedback from the buyer and their representatives.

With over 18 years of service as independent estate agents, we’ve done our fair share of negotiations - and last year alone we achieved an amazing 99.3% of all asking prices on properties sold. Do your research and pick an estate agent with the right credentials, as well as plenty of positive testimonials from previous sellers.

Make sure you ask a few questions about how your estate agents handle negotiations. While larger agents use administration teams to manage the sale process, we believe that a personal, individual touch will ensure a smooth sale. By assigning you a dedicated estate agent, we will ensure you feel comfortable asking questions and expressing concerns throughout the process. Furthermore, a single point of contact will ensure consistent expert knowledge about the state of your sale.

Transparency is key when it comes to avoiding fall throughs - while all estate agents will want to reassure you that a fall through is unlikely, we ensure that sellers are aware of any potential issues such as complicated chains, surveying issues or disputes from the very start so we can work around them together.

Find the right buyer

Time-wasters are a home seller’s biggest nightmare: after multiple viewings, a solid offer, and weeks of negotiations, your buyer simply decides they’re not as interested as they thought they were. This can lead to high levels of stress and disappointment, and leave sellers demotivated.

We work hard to ensure that you only enter into negotiations with the right buyer - someone who loves your property as much as you do, and who has the means to see the sales process through to the end.

A serious buyer will ask the right questions about a property and the surrounding area, moving away from the aesthetic and into serious consideration about how their life in the property would play out. Buy picking up on questions about long-term considerations such as renovation and extensions, we can tell that buyers are beginning to imagine themselves in the space.

We also check to ensure that buyers’ finances are in order when they make an offer. Buyers who have already looked into mortgages and solicitors are not only demonstrably committed to the process, but also doing their research, meaning they’re less likely to pull out as a result of a surprise later down the line.

We ensure our listing have accurate, high-quality photos and descriptions, so buyers know what they’re getting from the very beginning. By conducting viewings in-person, our qualified estate agents can gather honest feedback from buyers and work with you to address any potential issues.

By recommending your property to our own database of interested buyers, we can match buyers to properties even more closely, finding a buyer who’s truly passionate about purchasing your home.

Consider chains

Chances are, you’ll be looking to buy a new home after sale. Likewise, your buyer is likely to have a property on the market. Complicated chains are responsible for 9% of sales falling through, and can lead to long waits before completion.

While issues that arise further down the chain are often beyond your control, you can help streamline the process by being clear on your intentions for moving from the outset. Discuss your goals with your estate agent, and work out whether moving to a rental property while searching for your dream home would move you closer to exchange.

We strongly advise that you put your house on the market before purchasing your next property - this will give you a solid position in the chain when it comes to sellers accepting your offer. Many sellers choose not to accept offers from buyers who have yet to put their own properties on the market, as this implies that they’re not serious about committing to a purchase.

Put your mind at ease by exploring options for your next big move early in the selling process. If you plan to stay in the same area, your estate agent could even match you to your next dream home while finding a buyer for your current property, getting the wheels turning for a swift buying and selling process.

Prepare to negotiate

Many home sellers are keen to race through negotiations in favour of a quick sale. However, taking the time to consider what you’re agreeing to can make all the difference between a sale falling through and a mutually beneficial agreement.

Due to market fluctuations, you may be offered a lower price than you’d hoped for. After the summer’s snap election, property prices dropped by an average of 0.4%, meaning that buyers are expecting to find property for a lower price than they would have last year. Our property experts will take this into account when offering their initial valuation, and negotiate to ensure that the best possible price is reached.

The good news is, it’s all relative. If you have to accept a lower offer than you were hoping for, it’s likely you’ll be able to negotiate on the next place you’re looking to buy. As the market fluctuates, sellers are having to adjust their expectations accordingly.

Negotiations are about much more than just the price of the property - you need to come to the table with a thorough idea of which fixtures and fittings are included in the sale, as well as any issues raised by the surveyor that will need to be addressed.

This is also the time for you to get to grips with the technicalities of your own situation: come to the table with a knowledge of your current mortgage, any early repayment fees, the length of lease on a leasehold property, and any service charges. This will ensure that you’re in a strong position to negotiate a fair contract.

Our qualified estate agents will discuss these aspects of the sale with you early on, ensuring that everyone’s on the same page about what’s on offer, and what you don’t want to budge on. With a combined 78 years working with Maslen, our managers know all the ins and outs of the negotiation process, and will work hard to avoid any surprises later down the line.

We will also work with you, your solicitor, the buyer, their estate agent and their solicitor to establish a realistic target date for exchange, giving everyone involved a comfortable timeframe to work within. This has the advantage of giving the sales process a clear endpoint, and ensuring that everyone gets their affairs in order to make it happen.

Are you ready to kick-start the selling process? Put your mind at ease with expert advice from our expert team.

Testimonials

  • Service exceeded my expectations overall at all stages of the process - I wouldn't hesitate to recommend you. Thanks. 

    Ms Greene Brighton

  • Donna was such a friendly and helpful support...

    Victoria Lander Brighton

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    Mrs Shea Brighton

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    Mr & Mrs English Brighton

  • Excellent customer service throughout. I will definitely recommend you, and use you again. Thank you.

    Ms Longley Brighton

  • Had a great experience with the purchase of ou...

    jennifer Willson Brighton

  • Thank you for everything!

    Ms Tucker Brighton

  • Thanks for all your help and assistance. Very friendly and professional service.

    Lisa Downary Brighton

  • Very pleased with the excellent service throughout. Professional, friendly, efficient and no hard sell. Achieved above asking price. Thank you!

    Mr Witten Brighton

  • In what could have been a very stressful situation it has been a pleasure dealing with you and I can’t speak highly enough of the service provided.

    Gill Frost Hove

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    Mr Tibble Brighton

  • Estate agents generally have bad reputations b...

    Dan Harris Brighton

  • In my situation, moving the sale of my home to Maslen Estate Agents really was a case of third time lucky!

    Lise Henderson Hove

  • You were amazingly helpful throughout - a real pillar of strength with a very difficult sale.

    Mrs Parkin Brighton

  • All very professional, kept updated throughout. Very pleased - Would recommend. 

    Mrs Hammond Brighton

  • I found the service to be courteous, friendly and efficient.

    Mr Upton Brighton

  • Maslen's were extremely helpful and profession...

    Bridget Allen Brighton

  • Thank you to all the team at Maslen, especiall...

    Gabrielle Gardner Brighton

  • This was the best experience I’ve ever had of estate agents. Professional, calm and understanding.

    Elinor James Hove

  • Fantastic service. By far the best agents we have ever used, I cannot recommend you highly enough.

    Mr Field Brighton

  • All agents at Maslen were extremely helpful and polite from the beginning to the completion of sale. 

    Mr Johnson Brighton

  • I have bought and sold 7 properties, and this was the best experience of an estate agents services I have found.

    Mrs Shepherd Brighton

  • Quality advice about when and how to sell, which was spot on. Thank you.

    Miss Coleman Brighton

  • Best Agents in Brighton.

    Mrs Field Brighton

  • A very committed team who made the sale process very easy.

    Ms Rees Brighton

  • A completely painless experience from start to finish. Thank you.

    Mr Woolven & Mrs Bessant-Woolven Brighton

  • Delighted with the service provided. Very professional and skilful.

    Nicky Conlan Hove

  • All staff extremely helpful and polite. They made our move very smooth and less stressful.

    Mr & Mrs Gosling Woodingdean

  • Paul Wilkinson was extremely helpful and efficient. The only problem was the vendors solicitor and Paul warned me of this. A good transaction all r...

    Mr Lavender Brighton

  • Very happy with the service we got from you guys, everyone we dealt with was extremely friendly, professional and helpful. Thanks!

    Mr Brown Brighton

  • An efficient, professional and friendly service. Helpful and a pleasure to do business with.

    Mr Beddington Brighton

  • Sold within 2 weeks for asking price "excellent!"

    Mr Grundy Hove

  • The best estate agents we have ever used. Friendly, efficient and above all truthful! You are in danger of giving estate agents a good name!

    Jacquie Ellis-Jones Shoreham

  • Donna was our vendors sales progressor. We cou...

    Allan Da Silva Brighton

  • Thank you for your service, I would (and have) recommended you to my friends.

    Liz Dean Brighton

  • Thanks for an excellent service. 

    Mr King Brighton

  • Compared to your rivals, your service was excellent

    Ms McGrigor Brighton

  • From start to finish the sale was dealt with in a thoroughly professional manner.  

    Mr Gibbs Brighton

  • Very polite, good communication, excellent service.

    Alicia Van der Sluis Surrey

  • Thank you Maslens, you were all excellent!

    Miss Jasper Brighton

  • Great service, always polite and friendly. Excellent contact and info all the way.

    Mr Wells Hove

  • The whole team were very committed from start to finish.

    Mr Pilgrim Brighton

  • First class service. Friendly and professional.

    Mr Thorne Brighton

  • Really pleased with the service and will definitely recommend to others.

    Ruth Kendall Brighton

  • We were delighted with the service received from all the staff with whom we had contact,

    Dr Crichton Brighton

  • I would recommend Maslen to anyone. 

    Mrs Tripp Brighton

  • I found everyone helpful, positive and courteous.

    Jean Wooldridge Evesham

  • The sale was dealt with swiftly, professionally and successfully. Thank you Maslen!

    Mrs Lincoln Brighton

  • Several leagues above any other estate agent I have had contact with. Kept fully informed every step of the way.

    Paul Cade Haywards Heath

  • I was new to the area and viewed a lot of properties with a lot of different agents. Maslens were by far the best I came in contact with, so when i...

    Mr & Mrs Heer Brighton

  • You are the best estate agent I have ever dealt with and we will be recommending you to anyone moving!

    Hazel Young Hove

  • The team worked very hard over a long period to ensure my sale went through - excellent service!

    Mr Patrick Brighton

  • All the staff were professional, cheerful and supportive throughout the long process.

    Mr R Turner Shoreham

  • Very professional and friendly. The only estate agents I would trust and recommend.

    Jean Hurley Brighton

  • Thank you. We found all the staff knowledgeable and really pleasant to deal with. 

    Ms Ansloos Brighton

  • As always, an excellent service. 

    Mr & Mrs Field Brighton

  • Very pleased with the experience. I would definitely recommend you and use you again.

    Ms D Edmonds Brighton

  • Very thorough & very informative.

    Mr Michnowicz Brighton

  • Very comprehensive and professional. Nice people to work with and highly recommended. 

    Mr Alderton Brighton

  • Very, very happy we chose you, felt right from the start! Thank you!

    Miss Blackadder Hove

  • Best Estate Agents ever experienced - professional, approachable, competent and exemplary. 

    Mr & Mrs Guest Brighton

  • It was a long, drawn out process that the people at Maslen helped me through, without the impression that it was a chore. So extremely professional...

    Mr McLagan Brighton

  • It was an amazing experience, everyone involved were fantastic. 

    Mr & Mrs Knight Brighton

  • Please thank Paul at Lewes Road - Excellent service. 

    Mr & Mrs Nuthall Brighton

  • Your advice, support and understanding whilst dealing with the property were invaluable, making everything so easy.

    Janine Suttner Brighton

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    William Slingsby Brighton

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    Mr T Mole Hove

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    Miss Hockly Brighton

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    Mr Standing Brighton

  • Maslen made the selling of my flat as easy as...

    Victoria Bradley-Barnard Brighton

  • Excellent communication and advice throughout. It felt very reassuring to be in good hands.

    Mrs Brooker Brighton

  • Already recommended you! Thank you.

    Mr Edwards Brighton

  • These guys are the real deal, highly experienced, no nonsense, honest and by far and away the most reliable we have encountered. 

    Sarah Studd Hove

  • Excellent service as always

    Mr Field Brighton

  • Maslen's were amazing estate agents. Through,...

    Sarah Goodfellow Brighton

  • Paul was absolutely brilliant. 

    Mrs Tasker Brighton

  • The team provided the best service I have ever received from an estate agent. I would not hesitate to recommend them to anyone.

    Nicki Myers Woodingdean

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    Ms S Hike Brighton

  • I wish we had used you to sell our property! Nice to meet honest people, who are genuinely interested in helping. Very pleased.

    Mrs Porter Brighton

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    Penny Ashby Brighton

  • Very impressed with the efficient and friendly service, the staff were a pleasure to deal with. 

    Mr & Mrs Gill Brighton

  • From first valuation to completion day the Mas...

    Sam Brighton

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