“I enjoy working for Maslen Estate Agents as we provide an honest and customer friendly environment.”

Andrew Mercer A.N.A.E.A.- Trainee Negoti...

“I enjoy working for Maslen Estate Agents as we provide an honest and customer friendly environment.”

Andrew Mercer A.N.A.E.A.- Trainee Negotiator, Maslen Estate Agents.

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Why Use Maslen Estate Agents

Whether you are buying or selling a property, choosing the right estate agent is key to ensuring the process runs smoothly. Watch our short video featuring an independent expert on how to select the right estate agent. There are many agents to choose from and it’s important to choose a knowledgeable estate agent that can give you sound, relevant advice. Each property move brings with it different challenges, so you need an estate agent you can talk to when you want to and trust you’ll get open, honest advice.

Here at Maslen Estate Agents we will be with you every step of the way. From our first viewing and valuation of your property, through to achieving the maximum possible sale price, we will give you honest, professional guidance and support. Our enthusiastic, experienced team of negotiators are extremely knowledgeable about the local housing market and how to best market your property. We provide feedback after every viewing, good and bad, and ensure you are kept fully informed at every stage of your sale.

When choosing an estate agent, don’t make a decision based purely on commission fee. It’s tempting to appoint an agent just because they offer a low commission rate, but this is a false economy. Other factors to consider are local knowledge, expertise and levels of customer service. Look at an estate agent’s sales results; you’ll be able to get an idea of which agents concentrate on getting the best possible sale price rather than just a quick sale. Which means you’ll get the best customer service and a better price for your property, making more money overall.

We are the only estate agency in Brighton & Hove that has achieved membership of the ‘Buy With Confidence’ scheme, established by Trading Standards and have been awarded ‘Investors In People’ commendation (IIP). This is an independent recognition of our levels of service, the quality of our people and our training standards. We adhere to strict codes of practice as members of industry regulators, the National Association of Estate Agents (NAEA) and the Ombudsman for Estate Agents scheme, approved by the Office of Fair Trading.

As part of our continued commitment to customer service we provide the following:

Saturday selections where we schedule an exclusive preview and generate a buzz about your property by showing it to a group of potential buyers at the same time and creating competition
Accompanied viewings mean we can be available when you’re not. Plus we can promote your property’s best features and gain valuable feedback from potential buyers
Local advertising including The Argus, Argus Lite and Latest Homes – the widest read property titles in Brighton and distributed within the rest of Sussex and London
Telesales to our comprehensive database of potential purchasers, as well as by email and post
Websites your property will be featured on include our own website (www.maslen.co.uk), plus six other national property sites including www.rightmove.co.uk
We’re open 6 days a week and until 8pm on a Thursday
Well trained staff means they’ll do the best possible job for you. Because we’re so good at what we do, we’ve even provided training for other estate agents!
Multimedia Window displays feature prominently in our shops including a 50” LCD screen featuring our properties, local news and weather
For sale boards draw attention to your home and can prompt enquiries from people looking in a specific location
Full colour sales particulars including attractive external and internal shots of your property
Complementary services including in-house conveyancing and Independent Financial Advice in the area of mortgages, pensions and investments